Introduction
Dreamverse India ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal details such as your name, phone number, WhatsApp number, and email address when you submit a booking or contact form.
- Event preferences including event type, date, city, budget range, and any additional requirements you share with us.
- Technical data such as your browser type, device information, and IP address collected automatically when you visit our website.
How We Use Your Information
Your information is used for the following purposes:
- To respond to your inquiries and connect with you about event planning.
- To send booking confirmations and event-related updates via WhatsApp or email.
- To improve our website experience and services based on user feedback.
- To comply with applicable legal requirements.
Data Sharing
We do not sell, rent, or trade your personal information to any third parties. Your data may be shared only with trusted service providers who help us operate our business (such as WhatsApp for messaging), and only to the extent necessary to provide our services.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. You can disable cookies through your browser settings, though some features of the site may not work properly without them.
Your Rights
You have the right to access, correct, or delete your personal information at any time. To make a request, contact us at events@dreamversindia.com or message us on WhatsApp.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically.
Acceptance of Terms
By accessing or using the Dreamverse India website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
Services
Dreamverse India provides event planning and management services for families, including toddler techno parties, birthday celebrations, baby showers, and custom private events. All services are subject to availability and confirmation by our team.
Event Bookings
- All event bookings must be made through our website or via WhatsApp.
- Submitting a booking inquiry does not guarantee confirmation. Our team will reach out to finalize details and pricing.
- For ticketed public events (such as Toddler Techno Party), tickets must be purchased online in advance. Walk-in entries are not permitted.
Payments and Refunds
- Payment terms for private events will be communicated during the planning phase and must be agreed upon before the event.
- Tickets for public events are non-refundable. However, tickets may be transferred to another family by contacting us before the event date.
- For private event cancellations, refund eligibility depends on the cancellation timeline and will be communicated in the booking agreement.
Safety and Conduct
- Every child must be accompanied by at least one parent or guardian at all times during our events.
- Attendees must follow all safety guidelines provided at the venue.
- Dreamverse India reserves the right to refuse entry or remove attendees who do not comply with safety rules or cause disruption.
Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of Dreamverse India. You may not copy, reproduce, or distribute any content without our written permission.
Limitation of Liability
Dreamverse India strives to provide safe and enjoyable experiences. However, we are not liable for any injuries, loss, or damage that may occur during events, except where caused by our direct negligence. Parents and guardians are responsible for supervising their children at all times.
Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with the updated date. Continued use of our website after changes constitutes acceptance of the revised terms.
Governing Law
These terms are governed by the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of the courts in Ahmedabad, Gujarat.
